Effective Date: 29.05.2025
Business Name: Nexa Max Garages
Address: 2 GREYCAINE RDWATFORD WD24, 7GP, WATFORD
Contact: +44 7756 296939 | nexa@nexamaxgarages.co.uk
At Nexa Max Garages, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in line with UK GDPR requirements.
1. What Information We Collect
We may collect and process the following types of personal data:
Full name
Contact details (phone number, email address)
Vehicle information (make, model, registration year)
Service preferences and appointment details
Communications and enquiries made through our website, WhatsApp, phone, or email
2. How We Use Your Information
We use your data to:
Book and manage service appointments
Provide diagnostic, repair, and installation services
Send updates regarding your vehicle and appointments
Respond to your enquiries and requests
Offer promotional information (if you have opted in)
3. Legal Basis for Processing
We process your data based on:
Contractual necessity: to provide the services you’ve requested
Consent: for marketing communications (only if you’ve opted in)
Legal obligations: e.g., for tax and accounting purposes
4. Data Sharing and Storage
We do not sell or share your personal data with third-party marketers.
Your data may be stored:
In secure cloud systems used to manage bookings and customer records
On company devices protected by passwords and firewalls
We may share your data with:
Trusted service providers (e.g., booking software providers) under strict data agreements
Legal authorities, if required by law
5. Data Retention
We keep customer data for as long as necessary to provide services and comply with legal obligations (e.g., 6 years for HMRC compliance). You may request deletion sooner unless legally restricted.
6. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time (for marketing)
Object to or restrict processing in certain situations
To exercise your rights, contact us at: +44 7756 296939 or nexa@nexamaxgarages.co.uk.
7. Cookies and Website Tracking
If you visit our website, we may use cookies to:
Improve user experience
Monitor traffic and site performance
You can manage cookie preferences through your browser settings.
8. Updates to This Policy
We may update this policy periodically. We recommend reviewing it from time to time. Changes will be posted on our website.
9. Contact Us
If you have any questions or concerns about this policy or how we handle your data, contact us:
Nexa Max Garages
📞 +44 7756 296939
✉️ nexa@nexamaxgarages.co.uk
📍 2 GREYCAINE RDWATFORD WD24, 7GP, WATFORD